Support by service : Frequently Asked Questions about Arcstar Universal One Virtual

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  6. When trying to use the Business Portal (Virtual version), the message "An error occurs. Please try again. Error code: 502" is displayed.

Service menu support information

Service menu support information

Arcstar Universal One Virtual

Questions

When trying to use the Business Portal (Virtual version), the message "An error occurs. Please try again. Error code: 502" is displayed.

Answer

When many people are trying to access the portal at the same time, the message "An error occurs. Please try again. Error code: 502" can be displayed. In that case, please try again after a while.

Incidentally, when you would like to modify a single vClient, please enter the vClientID and click magnifying glass icon after closing the error message. Then, only the entered vClientID will be displayed. You can modify the vClient by double-clicking the ID.

 

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