Support by service : Frequently Asked Questions about Arcstar Universal One Virtual

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  6. How long can vApp stay connected continuously?

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Arcstar Universal One Virtual

Questions

How long can vApp stay connected continuously?

Answer

Only if you are using vApp(iOS), the connection will be automatically disconnected when no communication is done within 30 minutes.
However, the connection is NOT automatically disconnected as long as you are continuously using with any type of vApp (Android/iOS/Windows).
Note: vApp can be disconnected due to instability of underlayNetwork (Internet) or device's sleep mode.

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