Support by service : Frequently Asked Questions about Arcstar Universal One Virtual

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  6. When installing vApp (Windows), "Error 1722" appears and installation cannot be successfully completed.

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Arcstar Universal One Virtual

Questions

When installing vApp (Windows), "Error 1722" appears and installation cannot be successfully completed.

Answer

If necessary software for vApp (Windows) to operate is not installed, "Error 1722" may be displayed.
If this error appears when using a vApp-supported OS (Windows 7/8/8.1), try the following steps.
Note: Select "Run As Administrator" for executing these steps.

(1) Uninstall vApp (Windows).
(2) Uninstall Microsoft Visual C++ 2010 SP1 redistributable package (x86).*Only if that is already installed.
(3) Install Microsoft Visual C++ 2010 SP1 redistributable package (x64).
*Only if that is already installed.
*By uninstalling this, the other applications which uses redistributable package (x64) can be unavailable.
(4) Reboot the PC.
(5) Reinstall Microsoft Visual C++ 2010 SP1 redistributable package (x86).
(Reference URL: http://www.microsoft.com/en-US/download/details.aspx?id=8328)
(6) Reinstall vApp (Windows).

For detailed installation procedure, see also "2-1. Installation" in vApp Operation Manual (Windows version).

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