Support by service : Frequently Asked Questions about Arcstar Universal One Virtual

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Service menu support information

Arcstar Universal One Virtual

Questions

Where can I find outages information?

Answer

Outages information of this service is provided in two ways below.
(1) Fault of vCore and vGW
　Displayed in the Business Portal > "Arcstar Universal One" page > "Current alarms" widget.
(2) Fault of user authentication platform, etc.
　 Displayed on the "Work and fault information" page in our Customer Support site.

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