Support by service : Frequently Asked Questions about Arcstar Universal One Virtual

Service menu support information

Service menu support information

Questions

Where can I find outages information?

Answer

Outages information of this service is provided in two ways below.
(1) Fault of vCore and vGW
 Displayed in the Business Portal > "Arcstar Universal One" page > "Current alarms" widget.
(2) Fault of user authentication platform, etc.
  Displayed on the "Work and fault information" page in our Customer Support site.