Support by service : Frequently Asked Questions about COTOHA Translator


Why do I fail to import user dictionary and translation memory?


Check if the following error causes are not applicable.
・The file format is not csv or tsv, or the file format and the file contents are different.
・Incorrect field name definition.
・The number of characters is exceeded.
・Duplicate words in other lines.
・A line break is included in the field of a phrase.

*For more details, please check clause 2.1.2. Creating User Dictionary Data Files of the Administrator Manual available from the Help menu at top right (? icon) of COTOHA Translator display.

*File import may be completed even if the character code of the file is not UTF-8 or Shit-JIS, but the dictionary contents may be garbled.