Support by service : Frequently Asked Questions about AI Translation Platform Service "COTOHA Translator"

Questions

I want to change the Administrator on the contract.

Answer

If you want to change the administrator on the contract which is needed for inquiry to helpdesk, please contact your local representative.

If you want to change the administrator account with the privileges for user registration etc., please login with the current administrator account, then change the mail address from the Account Settings menu at top right (gear icon) of the display. Please note that the password will note be changed with this operation, so, if needed, please change the password from the same menu or reset the password from sign in display.

If you can't login with the current administrator account, please ask our helpdesk with inquiry form of this support site.