Support by service : Frequently Asked Questions about Arcstar Universal One Virtual
Service menu support information
Where can I find outages information?
Outages information of this service is provided in two ways below.
(1) Fault of vCore and vGW
Displayed in the Business Portal > "Arcstar Universal One" page > "Current alarms" widget.
(2) Fault of user authentication platform, etc.
Displayed on the "Work and fault information" page in our Customer Support site.
(1) Fault of vCore and vGW
Displayed in the Business Portal > "Arcstar Universal One" page > "Current alarms" widget.
(2) Fault of user authentication platform, etc.
Displayed on the "Work and fault information" page in our Customer Support site.