Support by service : Maintenance/Outages about COTOHA Translator

Maintenance on COTOHA Translator

November 19,2024 06:37 Publish

Dear customers,

Thank you for using COTOHA Translator.
We are planning to conduct maintenance work scheduled as below.
Thank you for your understanding and cooperation.

*Maintenance window:
Start: 2024-12-19 Thu. 13:00 UTC / 2024-12-19 Thu. 22:00 JST
End: 2024-12-19 Thu. 15:00 UTC / 2024-12-20 Fri. 00:00 JST

*Content of maintenance:
-Maintenance of the servers

*Plans to be affected:
-Trial, Basic, Business, Wide and Enterprise

*Types to be affected:
-Type 1 (With IP address authentication) and Type 2 (With No IP address authentication)

*Functions to be affected:
-All functions

*Anticipated Impacts:
-During the maintenance, the screen may collapse.
If it occurs, please close and restart your browser, login and then try again.
-In addition, an error may occur if you press the user import button on the user management screen.
If it occurs, please try again after the maintenance.

Information category Planned Maintenance information
Status

Before work

Planned Maintenance duration(UTC) December 19,2024 around 13:00 - December 19,2024 around 15:00
Planned Maintenance duration(JST) December 19,2024 around 22:00 - December 20,2024 around 00:00
Affected features/Service name COTOHA Translator

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