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Information regarding frequently asked questions on NTT Communications Business Portal in a list.
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Your account will be locked if you missed authentication more than 5 times in 5 minutes.
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you can change the password from the Login screen. Please refer to “3. Change or reset password of Portal” in the User manual for authentication screen (can be displayed from Help menu on Login screen).
Account lock is recovered automatically for 15 minutes.
Enter Global IP Address to "IP Address to allow access to portal". Make sure you have not entered Private IP Address.
60minutes to maximum 99minutes.
There is no expiration date for matrix authentication password.
Frequently Asked Questions
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