Support by service : Frequently Asked Questions about NTT Communications Business Portal

Service menu support information

Service menu support information


What is NTT Communications Business Portal?


By providing visual status as well as self-service functions, the Business Portal can deliver services to you on-demand and in a timely manner.

Centralized management
Business Portal enables you to visualize and manage cloud, network, voice, application, data center and security and other services in one screen with single ID and password.

Ordering & Status
you can place orders quickly and precisely and get status on their progress with the portal.

Trouble Ticketing
If you have a problem, you can create a ticket and track a repair status. It also provides a history of past tickets.

Online configuration
You can change various settings on demand quickly on our portal.

Secure account management
You can manage your services with matrix authentication*.
You can also add ID, set up permission, and change contact information.
*Matrix Authentication: The matrix table generates different random numbers each time. Each user selects their own pre-registered password pattern from the matrix table.

Following services are supported:
- Arcstar Universal One
- OCN for Business
- Enterprise Cloud
- Cloudn
- Arcstar UCaaS
- Arcstar Smart PBX
- Arcstar Contact Center
- Arcstar SIP Trunking
- Arcstar IP Voice
- 050 plus for Biz / W-mode
- Enterprise DaaS
- Enterprise Mail
- WideAngle Managed Security Services
- Nexcenter
- Global Management One
- Software-Defined Network Service