Support by service : Frequently Asked Questions about NTT Communications Business Portal

Service menu support information

Service menu support information

Questions

[Arcstar IP Voice]"Config Change" menu is NOT displayed in this poral even new contract has been already opened.

Answer

If the contract name of IP Voice is different from that of Business Portal, "Config Change" menu isn't displayed.
Please ask the representative contractant to make the account of Config Change site and access Config Change site directly with it.