Support by service : Frequently Asked Questions about NTT Communications Business Portal

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  6. [Arcstar Universal One] How do I stop notification of circuits failer for a fixed period? (W# circuits.)

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NTT Communications Business Portal

Questions

[Arcstar Universal One] How do I stop notification of circuits failer for a fixed period? (W# circuits.)

Answer

Send an e-mail with necessary information to the department "Global Operations Center", they will stop monitoring instead.

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■TO:maintenance-report@ntt.com
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■Necessary Information
・Customer name
・Appropriate location
・Circuit ID (starting with "W")
・Begin time for the stop monitoring
・Termination time for the stop monitoring
・The reason for the request

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