Information
Important
[recover] Delay in the Delivery of Emails Regarding Maintenance and Service trouble
Thank you as always for using the services of NTT DOCOMO BUSINESS and NTT DOCOMO. We would like to inform you that an issue had been occurring on the Support Site where the delivery of some emails regarding maintenance and service trouble was taking longer than usual, but the issue has now been resolved. ■ Date and Time of Recovery Wednesday, September 30, 2026, around 4:30 PM(JST) We are sending out the relevant emails in order. We sincerely apologize for any inconvenience or disruption this may have caused our customers. We appreciate your continued support of our Customer Support Site. ーーーーー Thank you as always for using the services of NTT DOCOMO BUSINESS and NTT DOCOMO. We are currently experiencing an issue in which the delivery of maintenance/outage notification emails is delayed. ■ Occurrence Tuesday, September 29, 2026, around 3:30 PM(JST) ■ Details We have confirmed that the delivery of some emails sent via the Maintenance and Service Trouble Notification Service is taking longer than usual. Please note that you can still view maintenance and trouble information on the support site as usual. We are currently working to resolve the issue. We will provide a further update once it has been resolved. We appreciate your patience in the meantime. We sincerely apologize for the inconvenience this may cause. Thank you for your continued patronage of our Support Site.