------------------------------------------------------------------------------------------------------------------------------------------ Thank you as always for using the services of NTT DOCOMO BUSINESS and NTT DOCOMO. We would like to inform you that an issue had occurred on our Customer Support Site where some inquiry forms were unavailable, but the issue has now been resolved. ■ Date and Time of Occurrence September 4, 2026 (Friday), around 9:00 PM We sincerely apologize for any inconvenience or disruption this may have caused our customers. We appreciate your continued support of our Customer Support Site. ------------------------------------------------------------------------------------------------------------------------------------------ Thank you as always for using the services of NTT DOCOMO BUSINESS and NTT DOCOMO. We are currently experiencing an issue on the Customer Support Site in which some inquiry forms are unavailable. ■ Occurrence September 3, 2026 (Thu), approx. 7:00 JST ■ Details Submissions through some inquiry forms may not be completed successfully. We are currently working to resolve the issue. We will provide a further update once it has been resolved. We appreciate your patience in the meantime. We sincerely apologize for the inconvenience this may cause. Thank you for your continued patronage of our Customer Support Site.