Information
Important
[Completed] 9/2(Wed) 21:00 - 9/3(Thu) 07:00 support site maintenance notice
We are pleased to report that service has been fully restored for the following features. ■ Affected Features ・Construction and Outage Notification Service https://support.ntt.com/mysupport https://support.ntt.com/en/mysupport https://support.ocn.ne.jp/mysupport ■ Restoration Date and Time September 3, 2026 (Thursday), around 8:30 a.m. We apologize for any inconvenience this may have caused to customers using these features. We appreciate your continued support of our customer support site. ------------------------------------------------------------------------------------------------------------------------------------------ Thank you as always for using the services of NTT DOCOMO BUSINESS and NTT DOCOMO. The scheduled system maintenance has been completed. However, some services are currently still unavailable. ■ Maintenance Completion September 3rd, 2026 (Thu) 6:40 JST (approx.) ■ Services Currently Unavailable ・Maintenance/Outages notice service https://support.ntt.com/mysupport https://support.ntt.com/en/mysupport https://support.ocn.ne.jp/mysupport We are currently working to restore the affected services. We will provide a further update once the outlook for restoration is confirmed. We appreciate your patience in the meantime. We sincerely apologize for the continued inconvenience caused to customers using these services. Thank you for your continued patronage of our Customer Support Site. ------------------------------------------------------------------------------------------------------------------------------------------ Thank you as always for using the services of NTT DOCOMO BUSINESS and NTT DOCOMO. We would like to inform you of the following system maintenance activity. ■ Maintenance Schedule September 2nd, 2026 (Wed) 21:00 - September 3rd, 2026 (Thu) 07:00 JST *Please note that the end time may vary depending on the progress of the maintenance work. *A follow-up notice will be sent once the maintenance is completed. ■ Below Services Unavailable During the Maintenance ・Maintenance/Outages notice service https://support.ntt.com/mysupport https://support.ntt.com/en/mysupport https://support.ocn.ne.jp/mysupport ■ After the Maintenance Is Completed Immediately after the maintenance is completed, depending on your usage environment, pages may not display correctly or may show content from before the update. If this occurs, we kindly ask that you wait a short while and then access the site again. Note: If you have registered for email notifications regarding maintenance or outages, email delivery may be delayed during the maintenance period. We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.