Inquiry Form | NTT DOCOMO BUSINESS customer support

Support by service : Inquiries form about ID Federation

Service menu support information

Please enter within 30 minutes and proceed to the confirmation screen.

Customer contract number required	Please refer to "Contract" of ID portal (admin's management portal) .
Company ID required	Please refer to "Contract" information of ID portal.
Company name required
Name (Contract person) required	First name Last name
E-mail address for contact required	Please re-enter to confirm.
Phone number required	Phone number
OS required	Please write down OS type having an abnormal occurrence. Windows Vista Windows7 Windows8 Windows8.1 Mac Andoroid4.0 Andoroid4.1 Andoroid4.2 Andoroid4.3 Andoroid4.4 iOS7.0 iOS8.0 the others
Browser/Version required	Please write down Browser/Versions having an abnormal occurrence IE8 IE9 IE10 IE11 Chrome Firefox the others
Date and Time of Occurrence required
User ID	Please write down ID in which event is occurring.
Description of occurrence required	Please write down Description of occurrence
Reproducibility required	Problem is continuously occurring. Problem occurred sometimes. Problem occurred once. (This problem is not currently occurring.)
Range of impact required	Problem occurs only on specific terminal. Problem occurs only with specific user ID. All users experienced the problem regardless of terminal and user ID.

Regarding the handling of personal information, please check our privacy policy and use the inquiry form only if you agree.