Support by service : Frequently Asked Questions about NTT Communications Business Portal

Service menu support information

Service menu support information


[Arcstar Universal One] How do I stop notification of circuits failer for a fixed period? (W# circuits.)


Send an e-mail with necessary information to the department "Global Operations Center", they will stop monitoring instead.

■Necessary Information
・Customer name
・Appropriate location
・Circuit ID (starting with "W")
・Begin time for the stop monitoring
・Termination time for the stop monitoring
・The reason for the request