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Frequently Asked Questions

Information for frequently asked questions on Arcstar Universal One Virtual

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Registration Date: June 03,2015 / Update Date: June 03,2015

Where can I find outages information?

Outages information of this service is provided in two ways below.
(1) Fault of vCore and vGW
 Displayed in the Business Portal > "Arcstar Universal One" page > "Current alarms" widget.
(2) Fault of user authentication platform, etc.
  Displayed on the "Work and fault information" page in our Customer Support site.

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