Support by service : Frequently Asked Questions about Arcstar Universal One Virtual

Questions

Can I access the Internet while connecting to a virtual network?

Answer

"If you are connected to a virtual network using the vApp(windows), vApp(Android) or vAdapter(L3), you will be able to access the Internet and the virtual network at the same time. (Split tunneling is available.)

If you are connected to a virtual network using the vApp(iOS), vApp(MacOS) or vAdapter(L2), you can access only the virtual network. (Split tunneling is not available.)
It is a product specification."

For more detail, please refer to the below diagram.


Adapter(L3),vApp(Windows),vApp(Android) Case:


vClient is able to judge the destination network and separately send to "internet" or "UserNetwork".


vApp(iOS), vApp(MacOS) Case
All of packet send to vCore while connecting to a virtual network.
It is necessary to release VPN connection when using internet service.

vAdapter(L2) Case:

All of packet send to vCore while connecting to a virtual network.
vAdapter cannot switch to release VPN connection manually,
so internet service is not available.