Support by service : Frequently Asked Questions about Workspace MDM

Questions

Sync Unavailable Detection or Profile Delete Detection has been displayed.

Answer

The correspondence varies depending on the type of Sync Unavailable Detection. Please follow the applicable procedure.

≪MDM Configuration Profile Sync Unavailable Detection Date or Profile Delete Detection≫
Since there is no recovery method other than re-authentication, please perform authentication again.

≪Agent Sync Unavailable Detection Date≫
Recovery is possible by launching an agent from the iOS device and performing synchronization.