Support by service : Frequently Asked Questions about Workspace MDM

Questions

[iOS:Configuration profile] I failed to install Configuration profile. (*There is a difference between setting items by supervised target and unsupervised target)

Answer

Please note that depending on the setting items of the configuration profile, devices that can be delivered may be separated from supervised devices and unsupervised devices. Items only applicable to the supervised devices exist in the items of the configuration profile. When trying to send to unsupervised device a file in which items applicable only to the supervised device are checked, configuration profile installation fails.