Information for frequently asked questions on Workspace MDM
Registration Date: June 13,2017 / Update Date: June 13,2017
1) Have you activated the agent in your device?
To use the function of the agent, you need to activate your agent.
Launch the agent and activate it.
Refer to "Agent Basic Operations－Activate agent" in《Android User Manual》on how to activate it.
2) Is your device connected to the Internet?
To use the management site, your device needs to be connected to the Internet.
Check the internet connection of your Android device.