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Frequently Asked Questions

Information for frequently asked questions on Workspace MDM

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Registration Date: June 13,2017 / Update Date: June 13,2017

Sync Unavailable Detection or Profile Delete Detection has been displayed.

The correspondence varies depending on the type of Sync Unavailable Detection. Please follow the applicable procedure.

≪MDM Configuration Profile Sync Unavailable Detection Date or Profile Delete Detection≫
Since there is no recovery method other than re-authentication, please perform authentication again.

≪Agent Sync Unavailable Detection Date≫
Recovery is possible by launching an agent from the iOS device and performing synchronization.

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