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Frequently Asked Questions

Information for frequently asked questions on Arcstar Universal One Virtual

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Registration Date: June 05,2015 / Update Date: June 05,2015

How long can vApp stay connected continuously?

Only if you are using vApp(iOS), the connection will be automatically disconnected when no communication is done within 30 minutes.
However, the connection is NOT automatically disconnected as long as you are continuously using with any type of vApp (Android/iOS/Windows).
Note: vApp can be disconnected due to instability of underlayNetwork (Internet) or device's sleep mode.

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