Support by service : Frequently Asked Questions about Arcstar Universal One Virtual

Questions

Is there a way to check usage of each vClient (e.g. communication amount, history of connection and disconnection)?

Answer

There is no way of checking the communication amount or history of connection and disconnection of each vClient.
However, you can check if the vClient is currently connected or not by following the steps below on the Business Portal (for Virtual).

(1) Check by vClient ID list
When the vClient is connected, an icon is displayed in the vClient ID list.
The meaning of the icons is as follows.




(2) Check by Edit screen of the vClient
When the vClient is connected, "Enable" is displayed in the "Status" tab in the "vClient Edit" screen.