Support by service : Frequently Asked Questions about Arcstar Universal One Virtual

Service menu support information

Service menu support information

Questions

An alarm appears on the Business Portal.

Answer

If one of the following alarms appears on the Business Portal,
please contact our maintenance support desk.

[How to check in the dashboard]
 The "Service used (operational state)" widget displays the N number of Universal One Virtual with the state "Abnormal."

 


[How to check in service-based pages (Arcstar Universal One) ]
 "Current alarms" widget displays the N number of Universal One Virtual with the state "Failed."