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Frequently Asked Questions

Information for frequently asked questions on Arcstar Universal One Virtual

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Registration Date: June 03,2015 / Update Date: June 29,2015

Can I confirm the service fee for this month?

The amount of payment is not shown on Business Portal (for Virtual). We would be appreciated if you would follow the procedure below and calculate it by confirming the Peak Record Number of vClient.
(1) Click [Contract Information]on the Business Portal (for Virtual)
(2) Select any day of the month from [Peak Record: Number of vClient] box.
(3) Peak Record Number (vApp/vAdapter) will be displayed.

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