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Frequently Asked Questions

Information for frequently asked questions on Arcstar Universal One Virtual

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Registration Date: June 08,2015 / Update Date: November 20,2015

Can I access the Internet while connecting to a virtual network?

"If you are connected to a virtual network using the vApp(windows), vApp(Android) or vAdapter(L3), you will be able to access the Internet and the virtual network at the same time. (Split tunneling is available.)

If you are connected to a virtual network using the vApp(iOS), vApp(MacOS) or vAdapter(L2), you can access only the virtual network. (Split tunneling is not available.)
It is a product specification."

For more detail, please refer to the below diagram.


Adapter(L3),vApp(Windows),vApp(Android) Case:


vClient is able to judge the destination network and separately send to "internet" or "UserNetwork".


vApp(iOS), vApp(MacOS) Case
All of packet send to vCore while connecting to a virtual network.
It is necessary to release VPN connection when using internet service.

vAdapter(L2) Case:

All of packet send to vCore while connecting to a virtual network.
vAdapter cannot switch to release VPN connection manually,
so internet service is not available.

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