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Information regarding
Planned Maintenance/Outages
Information on Planned Maintenance/Outages

2 pieces of information (2 items of Planned Maintenance / 0 items of outages).
Posted on December 04, 2019
Maintenance notification on UCaaS equipment
「故障について」に関するお問い合わせフォーム
Information category Planned Maintenance information
Status Before work
Planned Maintenance duration(UTC) January 05,2020 around 06:00-January 05,2020 around 20:00
Planned Maintenance duration(JST) January 05,2020 around 15:00-January 06,2020 around 05:00
Planned Maintenance detail Please note that we will conduct maintenance work scheduled as below.
Thank you for your understanding and cooperation.

* Extent of the impact
 Customers of Arcstar UCaaS service Standard Model
 
* Maintenance Period
 1/5/2020 15:00 to 1/6/2020 05:00 (JST)

* Maintenance work details
 Maintenance on Arcstar UCaaS Portal equipment

* Impact
Selfcare Portal can not be used during maintenance term.
 UCaaS Administrator Portal can not be used during maintenance term.

No impact is expected to other services.

Please visit UCaaS Portal for details.
Posted on December 09, 2019
Maintenance notification on UCaaS equipment
「故障について」に関するお問い合わせフォーム
Information category Planned Maintenance information
Status Before work
Planned Maintenance duration(UTC) January 08,2020 around 17:00-January 08,2020 around 19:00
Planned Maintenance duration(JST) January 09,2020 around 02:00-January 09,2020 around 04:00
Planned Maintenance detail We will conduct maintenance work scheduled as below.
Thank you for your understanding and cooperation.

* Extent of the impact
 Customers of the Arcstar UCaaS service

* Maintenance term
  1/9/2020 2:00 JST to 1/9/2020 4:00 JST
(During the above work time, about 1 minute of communication interruption will occur multiple times.)

* Maintenance work details
 Service maintenance on the UCaaS equipment

* Equipment to be serviced
UCaaS equipment

* Impact
The details of the impact on services during disconnection are as follows.

(1) Impact on UCaaS portal
Settings change from UCaaS portal is not available


We will carry out maintenance work as follows.
We ask for your understanding and cooperation.

■ Working time 2020/1/9 2: 00-2020 / 1/9 4:00 (During the above work time, about 1 minute of communication interruption will occur multiple times. For the influence of each function during communication interruption, please refer to “■ Impact Details”.)

■ Target
Customers using Arcstar UCaaS service

■ Construction contents
Arcstar UCaaS device maintenance

■ Target device
Arcstar UCaaS device

■ Impact
The details of the impact on the service during the communication interruption time are as follows.


(1) Impact on UCaaS portal
Settings change from UCaaS portal is not available

(2) Impact on other optional services

・ The remote collaboration function is not available

・ Web Directory function are not available
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