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Global IP Network Transit Service


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Information regarding Planned Maintenance/Outages

  

1 pieces of information (0 items of Planned Maintenance / 1 items of outages).

Open

Posted on August 28, 2017 [Occurrence / Ongoing] GIN Back bone issue

Open
Information category Outages information
Status Currently handling
Occurred at(UTC) August 27, 2017 around 06:30
Outages detail Thank you for using NTT Communications Global IP Network services.

According to the submarine cable carrier, multiple cable fault is ongoing at several portions. Regarding the issue, customers may experience congestion. Currently ETR is not provided, although we recognize the issue to be urgent. We apologize for any inconvenience this might cause you.

We are not able to provide any detailed information such as:

fault portion
bandwidth and traffic amount
period of time for the congestion

If you request any further investigations, please contact our customer front with information such as:

source IP
destination IP
traceroute

We will update the information accordingly.

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