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Global Major Outage

Thank you for using NTT Communications Arcstar Global Services.
Please be informed that the following outage has occurred on below.(4 outages)
We sincerely apologize for any inconvenience this may have caused you.

Posted on May 27, 2020
Failure occurred in Tokyo, Japan.
Status Recovered
Start time(UTC) May 27,2020 05:24
Recovery time(UTC) May 27,2020 06:42
Start time(JST) May 27,2020 14:24
Recovery time(JST) May 27,2020 15:42
Affected customers
Affected services
Detail Failure occurred in Tokyo, Japan.
{Start Time}:    2020/05/27(Wed) 05:24 (UTC)
{Recovery Time}:   2020/05/27(Wed) 06:42 (UTC)
{Affected Service}: UNO2.0
{Current Status}:  Recovered
{Cause of Trouble}: Under investigation
{Timeline}:
   2020/05/27(Wed) 05:24 Failure occurred.
   2020/05/27(Wed) 06:42 Failure resolved.

-----------------------------------------
日本・東京エリアにて故障が発生いたしました。
{発生時間}:2020/05/27(水) 14:24(日本時間)
{回復時間}:2020/05/27(水) 15:42(日本時間)
{影響範囲}:UNO2.0
{通信影響}:回復済み
{故障原因}:詳細確認中
{時系列 }: 
   2020/05/27(水) 14:24 発生。
   2020/05/27(水) 15:42 回復
Posted on May 07, 2020
Failure occurred in Shanghai, China .
Status Recovered
Start time(UTC) May 07,2020 19:16
Recovery time(UTC) May 07,2020 20:35
Start time(JST) May 08,2020 04:16
Recovery time(JST) May 08,2020 05:35
Affected customers
Affected services
Detail Failure occurred in Shanghai, China.
{Start Time}:    2020/05/07(Thu) 19:16 (UTC)
{Recovery Time}:   2020/05/07(Thu) 20:35 (UTC)
{Affected Service}: UNO2.0
{Current Status}:  Recovered
{Cause of Trouble}: Under investigation
{Timeline}:
   2020/05/07(Thu) 19:16 Failure occurred.
   2020/05/07(Thu) 20:35 Failure resolved.

-----------------------------------------
Shanghai, China エリアにて故障が発生いたしました。
{発生時間}:2020/05/08(金) 04:16(日本時間)
{回復時間}:2020/05/08(金) 05:35(日本時間)
{影響範囲}:UNO2.0
{通信影響}:回復済み
{故障原因}:詳細確認中
{時系列 }: 
   2020/05/08(金) 04:16 発生。
   2020/05/08(金) 05:35 回復
Posted on February 27, 2020
Failure occurred in Indonesia.
Status Work in progress 
Start time(UTC) February 27,2020 around 17:06
Start time(JST) February 28,2020 around 02:06
Affected customers
Affected services
Detail Failure occurred in Indonesia.
{Start Time}:    2020/02/27(Thu) 17:06 (UTC)
{Recovery Time}:  
{Affected Service}: UNO2.0
{Current Status}:  Ongoing
{Cause of Trouble}: Under investigation
{Timeline}:
   2020/02/27(Thu) 17:06 Failure occurred.


-----------------------------------------
Indonesia エリアにて故障が発生いたしました。
{発生時間}:2020/02/28(金) 02:06(日本時間)
{回復時間}:
{影響範囲}:UNO2.0
{通信影響}:継続
{故障原因}:詳細確認中
{時系列 }: 
   2020/02/28(金) 02:06 発生。

Posted on November 22, 2019
Failure occurred in Paris, France.
Status Work in progress 
Start time(UTC) November 21,2019 around 23:05
Start time(JST) November 22,2019 around 08:05
Affected customers
Affected services
Detail Failure occurred in Paris, France.
{Start Time}:    2019/11/21(Thu) 23:05 (UTC)
{Recovery Time}:  
{Affected Service}: UNO2.0
{Current Status}:  Ongoing
{Cause of Trouble}: Under investigation
{Timeline}:
   2019/11/21(Thu) 23:05 Failure occurred.


-----------------------------------------
Paris, Franceエリアにて故障が発生いたしました。
{発生時間}:2019/11/22(金) 08:05(日本時間)
{回復時間}:
{影響範囲}:UNO2.0
{通信影響}:継続
{故障原因}:詳細確認中
{時系列 }: 
   2019/11/22(金) 08:05 発生。

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