Support by service : Maintenance/Outages about NTT Communications Business Portal

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Announcement of planned maintenance for Business Portal

April 26,2024 15:21 Update

We will conduct maintenance work for Business Portal scheduled as below.
Thank you for your understanding and cooperation.

* Planned Maintenance duration(UTC)
May 9, 2024 11:00 - May 9, 2024 12:30

* Customers affected by the maintenance work
Customers using NTT Communications Business Portal

* Impact
[1]You will not be able to log in to the business portal for 60 minutes (11:00 - 12:00) from the start of maintenance work.
When you try to log in, a screen will appear stating that maintenance is underway.
Users who logged in before the maintenance work started (-11:00) will be able to continue using the service without any impact. If you are planning to work at that time, please log in before starting work.

[2]The following functions will be unavailable for 75 minutes (11:00 - 12:15) from the start of maintenance work.
If you perform the corresponding operation, an error screen will be displayed. Please try again after maintenance work is completed.
- Change user profile information
- Change Password
- Password and TOTP authentication reset and resetting
- Add/delete users (this is a function for administrators)

Information category Planned Maintenance information
Status

Before work

Planned Maintenance duration(UTC) May 09,2024 around 11:00 - May 09,2024 around 12:30

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