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Frequently Asked Questions

Information regarding frequently asked questions on NTT Communications Business Portal in a list.

1-5 / 5 items

What is NTT Communications Business Portal?

By providing visual status as well as self-service functions, the Business Portal can deliver services to you on-demand and in a timely manner.

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Inquiry

How do I inquiry about Business Portal?

Inquire with creating Business Portal ticket.
Click "Create" on the Global Navigation in the screen top

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Inquiry

Is everyone who is registered as a Business Portal user able to browse Business Portal ticket?

In regards to Business Portal ticket, it is allocated by a "Contract number" unit of each Service which has been set up by the ticket creation.

User who has a authority to browse the "Contract number" that is selected for the ticket, is also able to browse the ticket.
※In addition, when the service "Business Portal" is selected, every users are able to browse the ticket.

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Inquiry

Which browser can be used for Business Portal?

The portal can be used on the following browsers:
- Internet Explorer 8 or later
- Latest edition of Google Chrome
- Latest edition of Mozilla Firefox
- Safari 7.0 or later (Japanese only)

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Inquiry

Which services are supported in this portal?

Following services are supported:
- Arcstar Universal One
- OCN for Business
- Enterprise Cloud
- Cloudn
- Arcstar UCaaS
- Arcstar Smart PBX
- Arcstar Contact Center
- Arcstar SIP Trunking
- Arcstar IP Voice
- 050 plus for Biz / W-mode
- Enterprise DaaS
- Enterprise Mail
- WideAngle Managed Security Services
- Nexcenter
- Global Management One

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Inquiry

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