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How to log in NTT Communications Business Portal

1. A starting guide e-mail will be sent to the registered email address. Please click on the URL and proceed with the steps to set your initial password.

If you don't get the starting guide email, please see the FAQ.

2. After the Identity Verification screen is displayed, input your email address, name, and contact telephone number (without hyphens) with the exact information when you were registered as a user. Please click on Continue after you have entered these information.

If you forgot your Identification information, please see the FAQ


3. The Setting Password screen is displayed after user authentication has been completed.
Please enter new password for 1st verification. It must be between with 6 and 32 digits and include at least a number, one uppercase letter, and one lowercase letter.
Click Save button after input the new password.


4. The Password setting completion screen is displayed.
Go on to the next step with clicking the Return to Service button.


5. Click the Log in with 2-step verification after the Log in screen is displayed.


6. Input your ID and password in the 1st verification screen.
   Click the Sign in button.


7. Next screen is changed by user configuration when registered to Business Portal.
   [1] The account registered to Business Portal by the application form
       Go on to the next step.
   [2] The account registered to Business Portal with TOTP authentication
       Go on to the No.9
   [3] The account registered to Business Portal with MailOTP authentication
       Go on to the No.10

8. The second verification selection screen is displayed.
   Please select TOTP authentication or MailOTP authentication.
   Notice)Please select the MailOTP authentication if you don't have the devices such as smartphone or tablet, or you can't bring the devices in the place where you use Business Portal.


9. <For TOTP authentication user>
   Setting the TOTP authentication screen is displayed.
   1) Please download and install a 2-step verification application such as Google Authenticator or Microsoft Authenticator on your devices.Please click here for installation.
   2) Scan the QR code on the initial setting screen of TOTP authentication using 2-step verification application on your devices.
   3) Confirm the 6 digits number that changes regularly displayed in 2-step verification app.
   4) Input the 6 digits number on 2-step verification application to Verify Code field.
   5) Click Register after you input the number.


10. Completed the setup for login screen is displayed.
    Go on to the Log in Screen after click the Login button.


11. Go on to the 1st verification screen after click the Log in with 2-step verification.


12. Input your ID and password in the 1st verification screen.
   Click the Sign in button.


13. One time password is required in next screen.
   <For TOTP authentication user>
   Input the verification code on 2-step verification app in your device.


   <For MailOTP authentication user>
   Input the verification code on email sent to your email address.


14. Terms and Conditions screen is displayed when user log in Business Portal only for first time.
    Please click I agree after confirmation the content.


Related items:
> FAQ:What if I forget identification information for Business Portal?
> FAQ:I want to get the starting guide e-mail again. (You can’t find the e-mail or URL in the e-mail was expired)

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